Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Dundas and Mavis, we believe that online casino gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. The house always has a mathematical advantage, and losses are a real possibility. Play only with money you can afford to lose, and always gamble responsibly.
Age Verification
Online gambling in Canada is restricted to individuals who are 18 years of age or older (19+ in some provinces). It is your responsibility to verify that you meet the legal age requirement in your province before participating in any gambling activities. We do not permit account access by anyone under the legal gambling age.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate problem gambling:
- Chasing losses by gambling more to recover money lost
- Spending more time and money on gambling than intended
- Neglecting family, work, school, or other responsibilities due to gambling
- Hiding gambling activity or lying about the amount of time or money spent
- Feeling anxious, irritable, or depressed when unable to gamble
- Borrowing money or going into debt to finance gambling
- Experiencing failed attempts to cut back or quit gambling
- Using gambling to escape problems or negative emotions
- Jeopardizing relationships, job, or educational opportunities
If any of these signs apply to you, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer built-in tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit over a specific period (daily, weekly, monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gambling session
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Session Time Limits: Automatically log out after a set period of play
- Self-Exclusion: Temporarily or permanently exclude yourself from an online casino
- Account Pause: Take a break from gambling for a specified period
We encourage you to use these tools to help manage your gaming activity and stay in control.
Canadian & International Support Organizations
If you or someone you know needs help with problem gambling, these organizations offer free, confidential support:
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Information and resources for problem gambling in Canada
- Gamblers Anonymous Canada: Support groups and meetings across Canada
- Problem Gambling Services: Most provinces offer free counseling services — contact your provincial health ministry for details
International Resources
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- National Council on Problem Gambling (USA): www.ncpgambling.org
If You Need Help
If you are struggling with gambling, please reach out for help. Speaking to a counselor or joining a support group is a sign of strength, not weakness. Recovery is possible, and support is available.
Do not hesitate to contact one of the organizations above or speak with a healthcare provider.
Our Commitment
Dundas and Mavis is committed to promoting responsible gambling. We work with licensed casinos that adhere to strict regulatory standards and responsible gaming practices. By choosing to play responsibly, you help ensure that online gambling remains a safe form of entertainment.